Cookie Policy

What are cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or a page itself can contain some script which is aware of the data in the cookie and so can carry information from one visit to the website (or related site) to the next.

Our website uses cookies to allow the website to function correctly and to distinguish you from other users of our website. This helps us to provide you with a more feature rich experience when you browse our website and also allows us to improve our site.

Categories of cookies

We use the following categories of cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for moreeasily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Types of cookies

There are two different types of cookies as follows:

Session cookies

These are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognise you.

Persistent cookies

These files stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file

Cookies we use

All data or information which is collected by the setting of a cookie is anonymous, and cannot identify you or your use of the website personally. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Description/purpose Lifespan
Google Analytics _ga This cookie helps us to distinguish users. 2 years
Google Analytics _gid Used to distinguish users. 24 hours
Google Analytics NID This cookie is used to contribute to the personalization of the ads in Google properties, like Google search 6 months
Google Analytics 1P_JAR These cookies are used to gather website statistics, and track conversion rates. 1 week
Twitter external_reference This cookie is set due to Twitter integration and sharing capabilities for the social media. 7 days
Twitter guest_id This cookie is set due to Twitter integration and sharing capabilities for the social media. 2 years
Twitter personalization_id This cookie is used to collect information about users browsing behaviour for marketing purposes including digital display and social media advertising. 2 years
Twitter twf_exp This cookie is used to optimise your browsing experience 2 years
Facebook fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 3 months

 

How to control and delete cookies

ATB Computing Services Limitedwill not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by ATB Computing Services Limited, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit http://www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that if you do not consent to our use of cookies, we will not be able to display our web pages correctly and your experience of our website will besignificantly affected.


Connect With Us...
Click here to quick connect with our technicians

Social Media  

Testimonials

“We have used a number of IT consultants over the years and have found ATB to be the only firm which understands the importance of providing a service geared to our individual needs. The ATB team provides a knowledgeable and efficient service and I have no hesitation in recommending the company.”

David Renolds

“I wanted to take this opportunity to you for all your hard work, your efficient service and for putting up with my questions and phone calls. We are delighted with our new network and with your assistance in this project and no doubt I will see you on your next visit”

Paul Garry

“We have used a number of IT consultants over the years and have found ATB to be the only firm which understands the importance of providing a service geared to our individual needs. The ATB team provides a knowledgeable and efficient service and I have no hesitation in recommending the company.”

Ian Sillas

“Coniston made the decision to outsource their IT management for the first time in 2009. For the short time we have been working with ATB we have been very pleased with the level of service we receive. Problems are dealt with in a timely manner and their on-site presence has been a great help in ironing out our IT problems.”

Eleanor Brockman

“ATB have been responsible for our IT for approximately 7 years, they are formidable at what they do, reliable and proactive. The personal service they give is paramount to our business.”

Vince Gaskin

© 2024 ATB Computing Services Ltd is a limited company registered in England and Wales.
Registered number: 03133350 | VAT number: 689835948
Registered office: York House, 1 Seagrave Road, Fulham, London, England, SW6 1RP
Cookie Policy | Privacy Notice | Recruitment Privacy Notice | Contact

Raise a support ticket

Please complete the form below to raise a support ticket into our system.
close

Backup Portal

To view your backup portal please complete the form below

Forgotten your password?

Download Backup Agent

Please click here for further instructions and download links for our secure backup software.

For more information about our secure backup service, please click here

close

Installing Agent

To install a new System Agent - click on 'Install Agent', save the file and run it. When the installer runs, the address you used to connect to this page will be used to setup the Agent. The installer will indicate that it has finished successfully but will not be visible or customizable.

Pre-requisites

Before installing the agent please ensure you have the latest version of the .NET Framework by clicking here

Agent Download

To download the agent please click on the platform you wish to install it on.

close